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Sample Collection & Drop Off

It is critical that your water samples are returned to the laboratory within the correct temperature band to prevent misleading results.

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Customer Services

Our dedicated customer services team will manage, monitor and chase each collection to ensure it is at the right place at the right time.

We know that your shipment must reach our laboratory before samples deviate, and we are aware of the potential time and monetary implications associated with the logistics of on-site projects.

We build a relationship with clients based not only on our ability to advise and test, but also on customer service and support.

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Courier, Depot or Laboratory Drop Off

It is critical that your water samples are returned to the laboratory within the correct temperature band to prevent misleading results. We provide several options for sample return to our laboratory.

Our courier partners can collect from site, or clients can drop off at their local depot. Our dedicated drivers are also available.

We will arrange the most suitable option for your convenience.

Isopharm Laboratories Driver Service

Focusing on the main arterial routes from Isopharm Laboratories, our drivers provide a link to all main population centres.

Download our guide to arranging the stable return of your samples.

Collection Service